Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais Gwent Region – Visiting Summary Ysbyty Ystrad Fawr – Ty Cyfannol Ward
As part of our local plan, Llais Gwent Region are committed to undertake several face-to-face ward visits, to gain feedback from people at the point that they are receiving care.
This summary recounts what we heard from people about their experiences at Ysbyty Ystrad Fawr Hospital, Ty Cyfannol Ward.
Our volunteer visiting representatives attended Ty Cyfannol Ward at Ysbyty Ystrad Fawr on the 2nd of August 2023. The purpose of this visit was to establish the level of people’s satisfaction, the quality and effectiveness of the environment and observe staff interaction with people staying on the ward.
To complete this visit, our volunteers engaged with people staying on Ty Cyfannol Ward and noted their feedback using a survey.