What we do
We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services. And when things go wrong our independent and trained complaints advocates can support you to make complaints.
The strong voices of the people of Wales must be at the heart of an effective, joined up health and social care system for Wales.
Llais News
View all newsThree ways you can make a difference
Our Reports
View all publicationsThrough over 50 conversations and multiple survey responses, we heard feedback that celebrated local staff and services but also revealed systemic issues and gaps in care. Quotes from residents are included below to reflect the strength of feeling and lived experiences.
In April 2025, Llais Powys undertook a focused community engagement programme in the Newtown locality—the ninth in a rolling programme aligned with the 13-locality model of the Powys Regional Partnership Board. The goal was to gather local insight into health and social care experiences, particularly where people access services within Wales or cross-border in England.
In April 2025, Llais Powys visited the Newtown area to talk to people about their experiences with health and social care.
Llais has been hearing from lots of people in rural areas across all of Wales who have shared what they see as the strengths but also the struggles of accessing health and social care. With roughly 1 in 3 people in Wales living in areas classified as rural, it is important that these voices are heard and acted on to avoid further health inequities.