The Health and Social Care We Want
Click here to have your say on building fairer and better services for WalesWhat we do
We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services. And when things go wrong our independent and trained complaints advocates can support you to make complaints.
The strong voices of the people of Wales must be at the heart of an effective, joined up health and social care system for Wales.
Our response to the Independent Review of Swansea Bay Maternity Services
Read our response to the Independent Review of Swansea Bay Maternity ServicesLlais News
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Our Reports
View all publicationsAt Llais, we believe that language is more than just a means of communication it’s a reflection of identity, culture, and belonging. So we are pleased to publish our first Welsh Language Standards Annual Report, and we do so with pride in the progress we’ve made and a clear-eyed view of where we can do better.
This report looks at our progress between 1 April 2024 and 31 March 2025 against our compliance notice, in line with the Welsh Language (Wales) Measure 2011 and The Welsh Language Standards (No.7) Regulations 2018.
We have been engaging with Welsh Government around the development the next Unpaid Carers Strategy and shared what we have been hearing with them. We will continue to share what unpaid carers tell us to inform actions to improve the implementation of the Social Services and Well-being (Wales) Act 2014 provisions.
One of Llais’ Gwent volunteers, Corinne Cope, sadly lost her 9-year-old son Dylan to sepsis after a hospital failed to properly assess and escalate his condition.
Following this tragic and avoidable experience Corinne has dedicated herself to promoting sepsis awareness and making sure that lessons learned from Dylan’s death prevent the same thing happening to any other family.
All of our regional teams have recently made representations to their health boards asking for information on Sepsis assessments.
