Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Making a complaint about us
We recognise that we may not always get things right. If this happens, it is important that you tell us about it as soon as possible. We can deal with complaints about how we carry out our activities, including complaints about our staff or people working on our behalf.
You may wish to fill in this form to tell us about your complaint.
Llais West Wales Maternity Services Report
Since the establishment of Llais in April 2023 we are continuing the work of Hywel Dda Community Health Council in talking to people who have experienced maternity care in Carmarthenshire, Ceredigion and Pembrokeshire.
Llais Annual Report and Accounts 2022-23
The Annual Report and Accounts have been prepared in accordance with the Welsh Government Accounts Direction and the 2022-23 Government Financial Reporting Manual (FreM). The Accounts Direction for 2022/23 included reduced reporting and disclosure requirements reflecting that Llais was not operational in 2022/23.