Reports

This report shows what the Cardiff & Vale region have done in their first year as Llais, and what we have heard from people living in our area.

Our first year has been about listening, learning and working with others to understand what you want and need from your health and social care services.

We set out our plans for our first year in our 100-day plan and Our Plans and Priorities (Oct 2023 -March 2024). We will be reporting more detail on how this went in our Annual Report later this year.

We had a lot to do to make sure we got the basics right to help us support you, form new partnerships, and to be an independently run organisation. This will continue into 2024, and 2025. We also know how important it is that you see, and feel, our impact. So, we have made sure we thought about how to do this more our Annual Plan for 2024-2025.

We are delighted that you have chosen to volunteer with Llais. We depend on people like you to make sure people’s voices are heard in Wales.

Please take the time to read the handbook and come back to it when needed. It tells you who we are, what we do, and sets out the policies and processes we have in place to support and protect you and others. 

Llais standards of behaviour policy enables us to ensure that our people practice the highest standards of conduct and behaviour.

This policy summary sets out our expectations and provides supporting guidance so that all volunteers are supported in meeting the standards of behaviour set out in this document.

This document sets out the arrangements in place to manage declarations of interests, gifts, hospitality, honoraria and sponsorship. 

This policy summary is for all volunteers.