Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Volunteer Handbook
Please take the time to read the handbook and come back to it when needed. It tells you who we are, what we do, and sets out the policies and processes we have in place to support and protect you and others.
Who We Are
Llais is the national, independent body set up by the Welsh Government to give the people of Wales a stronger voice in their health and social care services.
Our Role When Health and Social Care Suggest Changes to Services
We make sure your voice is heard when the NHS and social care want to make changes to services, too. They need to make sure they tell us when they are planning changes and they must involve you, the public, when they plan, develop and design services.