Llais Gwent Region – Visiting Summary Ysbyty Ystrad Fawr – Ty Cyfannol Ward

As part of our local plan, Llais Gwent Region are committed to undertake several face-to-face ward visits, to gain feedback from people at the point that they are receiving care.
This summary recounts what we heard from people about their experiences at Ysbyty Ystrad Fawr Hospital, Ty Cyfannol Ward.

Our volunteer visiting representatives attended Ty Cyfannol Ward at Ysbyty Ystrad Fawr on the 2nd of August 2023. The purpose of this visit was to establish the level of people’s satisfaction, the quality and effectiveness of the environment and observe staff interaction with people staying on the ward.

To complete this visit, our volunteers engaged with people staying on Ty Cyfannol Ward and noted their feedback using a survey.