Llais Gwent Region - Visiting Summary Ysbyty Ystrad Fawr – Oakdale ward

As part of our annual plan, Llais Gwent Region has stated our commitment to undertake face-to-face ward visits and to gain feedback from people at the point that they are receiving care.

On 2nd August 2023, our volunteer visitors attended Oakdale ward of Ysbyty Ystrad Fawr in Caerphilly. The purpose of this visit was to establish the level of people’s satisfaction whilst staying on this ward.

To complete this visit, our volunteers engaged with people on this ward and noted their feedback using a survey.

This summary recounts what people told us about their experience of staying in Ysbyty Ystrad Fawr, Oakdale ward.