Impact

We aim to drive improvements in health and social care through sharing what works and what doesn’t.

We do this through our representations, and through our complaints advocacy service. 

Here are some examples of the ways we have worked with you, health boards and local authorities to shape the future of your care:

Tragic loss leads to review of GP practice

Llais Complaints Advocates push for better dental care

Pushing for the best possible cancer care in Cardiff and The Vale

Advocacy: Waiting Times for Orthopaedic Surgery

Review into Maternity Services at Singleton Hospital

Dementia Project – A joined up approach to services

Having a Baby in Cardiff and The Vale of Glamorgan

Healthcare provision in Cwm Taf Morgannwg Special Schools

Improving Patient Safety: Actions Taken by the Health Board Following a Complaint